Submit Problem/Request
Please select a problem/request category.
Select "Others (Not available in other category)" if none applies.
A
Account and Resources
Account Information
Special Request
B
Data Communications and Networking
ResNet (Student Residence Network)
ClassNet (Classroom Network)
CUHKNet (via Public ISP network)
CUHK Wi-Fi Service
Wi-Fi Hotspot Partnership Programme
CUguest Wi-Fi Service
C
User Area
User Area Enquiries
Printing service
Optical Mark Reading Service
Software support
Self-Service Deposit Terminal for Printing Service
Departmental Student PC LAB Support
D
Internet Services
Email
E-mail Service for Retirees
Online Contact Directory
Mass Mailing Service
Mailing List
Internet Applications
JUCC - Internet2 Link
CUHK Hostname Service
Video Conferencing
MyCUHK
SMS Gateway Services
CUHK Bulletin Board Service
CU Net-TV
CUHK Web Server
E
Research and Teaching Computing
Academic Computing System
High Performance Computing
Data Library Services
Programming Languages
Statistical and Mathematical Applications
Logic - UNIX Server
Bioinformatics Services
F
Security and Policy
Abuse
Anti-spam
Anti-virus
Certificate Authority
Personal Data privacy
Policy
Abnormal Network Traffic
Centralized Authentication and Directory Service
Information Security Incident
Information Security General Enquiries
G
Teaching and Learning Technologies
eLearning
WebCT
CU Forum
iHome
Moodle
eSurvey
H
Departmental IT Support
Software License
Computer Equipment Acquisition
ITSC e-Services
Departmental LAN Server and Desktop PC Support
Online Add Value System
I
Training, Publication and Documentation
Student IT Competence Program
Training Room Booking
Training Enrolment
Training and Publications
ITSC Digest
ITSC Student User Consultation Committee
User Groups
CUHK E-card Service
J
Administrative Systems
Electronic Document Management System
Undergraduate Students Related Systems
K
Miscellaneous
Others (Not available in other category)
Electronic HelpDesk
System Availability
eHealth News
Green IT
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Information Technology Services Centre
The Chinese University of Hong Kong
