A. About ITSC

• Organization
• Mission
• Guided Tour
• Opening Hours
• Location
• ITSC Student User Consultation Committee

B. Announcements and System Availability

• Announcements
• Current System Availability
• Outage Information
• Maintenance Schedule

C. Getting Started for New Users

• Staff & Students

D. User Areas - Computer Laboratories

• New User Guide
• Location
• Opening Hours
• Facilities
• Services
• System Maintenance Schedule

E. User Accounts

• Account Information
• Computing ID and Password
• Computer Account Application
• Accounts Information Management System
• Computer Resources Assignment on various Systems
• Request Additional Computer Resources

F. Research and Teaching Support

• eLearning
  
  • - WebCT
    - CU Forum
  • - Moodle
• High-performance Computing
• iHome - CUHK Community Homepage Server
• Logic - General Purpose Unix Server
• PC LAN Services at User Areas
  

G. Online Applications and Publications

• MyCUHK
• ITSC Training Course
• CUHK Online Directory
• Print Account Management System
• Application Forms
• Training Rooms Booking
• eSurvey System
• ITSC Digest
• User Guides
• E-Cards Service
• Wallpapers
• Hong Kong World Wide Web Directory

H. Network Services

• Internet Applications

- Campus-wide E-mail (CWEM)
- CU Net-TV
- More..
• Campus Network
  - ResNet
  - ClassNet
  - Wireless LAN
• Off Campus Access
  - VPN
  - CUHK Wi-Fi Hotspot Partnership Programme
  
• Others
  - HARNET - Internet Link
  - JUCC <-> Internet2 Link
  - Hong Kong Internet eXchange (HKIX)

I. Internet Services

• E-mail
• Personal Homepage
• Online Directory
• Newsgroup
• FTP
• Video Conferencing
• Telnet
• CUHK Hostname Service
• Mass Mailing Service
• Majordomo Mailing lists
• Internet Access of CUHK Alumni

J. Information Security

• Good Practices in Information Security
• Protecting PCs from Attacks
• Spam and E-mail virus
• Anti-virus Centre
• Secure Remote Access with SSH
• CUHK Certificate Authority (CA)
• Centralized Authentication and Authorization System (CAAS)
• Providing and Administrating Shared Computers
• LAN Administrators Resources Website

K. Departmental IT Support

• Computer Equipment Acquisition
• Software Licensing
• University-wide Software Standards
• Departmental Technology Solutions
• Facilities Management and Technical Services
• Learning and Multimedia Technologies
• University Administration Systems
• AMSD Forms
• SMS Gateway Service